At NEPUS, we’re committed to getting your custom items to you as quickly and reliably as possible.

Free Shipping

We offer free standard shipping on all U.S. orders over $19, with the exception of select items that may require additional shipping fees (noted on the product page).

Processing & Delivery Time

• In-stock items: Typically ship within 3 to 7 business days.

• Made-to-order or low-stock items: Please allow up to 15 business days for processing and dispatch.

Once your order is shipped, you’ll receive tracking information via email.

Notes

• Shipping is available only within the United States.

• Business days exclude weekends and public holidays.

• Delays may occur during peak seasons or due to high demand, but we always keep you informed.

For any questions about your order or delivery, contact us at support@nepus.us or message us via live chat or Facebook Messenger.