Product
What materials are used in your products?
Our products are made from high-quality, eco-friendly materials to ensure durability and sustainability.
Which Printing method do you used?
Our printing methods include Direct-to-Film (DTF), Sublimation, Vinyl, and Embroidery.
Can I customize the design of the product?
Yes, we offer customization options for most of our products. You can upload your design or choose from our templates.
What is the estimated delivery time?
Delivery typically takes 3–7 business days, depending on your location and the product type.
Do you offer bulk discounts?
Yes, we provide discounts for bulk orders. Please contact us for more details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Returns
What is your return policy?
We accept returns only in cases where the customer has received a damaged or incorrect item. The return time frame is 15 days from the date the item is delivered.
Couldn’t find your answer?
Still have questions? Feel free to contact us anytime we’re here to ensure your experience with NEPUS is seamless and satisfying.
Contact Us